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Supporting our products
These support pages are designed to quickly help you solve your problem. You will find installation guides for all operating systems and user manuals for all products in different languages.

Remember to check the frequently-asked-questions (FAQ) section if you are having problems with one of our products. You can also check the forum for answers and solutions, your problem has probably been solved previously. If you do not think your problem is covered by the existing topics in the forum feel free to post a new topic with your problem or question.


Infinity USB Smart
User's guide (web)
· Infinity Preboot Authentication
· Infinity PasswordSafe

User's guide (pdf)
· Users manual (english)

How to
· Install a module
· Use the Smart VCP (Linux)
· Use the VCP mode (Windows)
· Optimize performance (SmartVCP)
· Use the commandline interface
· Identify serialnumbers

Frequently Asked Questions
· F.A.Q

User forum
· Forum


Infinity USB Phoenix
Installation instructions
· Windows 98
· Windows ME
· Windows 2000
· Windows XP/Vista/7

User's guide (web)
· Quickstart
· Detailed

User's guide (pdf)
· Users manual (english)
· Users manual (german)
· Users manual (finnish)
· Users manual (dutch)
· Users manual (french)
· Users manual (greek)

Frequently Asked Questions
· F.A.Q

How to
· Identify serialnumbers
· Use the commandline interface
· Use the Phoenix/Smartmouse interface

User forum
· Forum


Infinity USB
Installation instructions
· Windows 98
· Windows ME
· Windows 2000
· Windows XP/Vista/7

User's guide (web)
· Quickstart
· Detailed

Frequently Asked Questions
· F.A.Q

How to
· Identify serialnumbers
· Use the commandline interface

User forum
· Forum


Discontinued products
Hardware upgrade
· Guide for upgrading Infinity 1.3 with Cardmaster firmware

User forum
· Forum
Infinity USB Unlimited
Installation instructions
· Windows 98
· Windows ME
· Windows 2000
· Windows XP/Vista/7

User's guide (web)
· Infinity PasswordSafe
· Infinity PasswordSafe WinLogon
· Infinity SIM Editor

User's guide (pdf)
· Users manual (UK, DE, FR, DK)
· Users manual (NL)
· Users manual (IT)
· Users manual (ES)
· Users manual (NO)
· Users manual (PL)
· Users manual (PT)
· Users manual (GR)
· Users manual (EE)
· Users manual (IS)

How to
· Use the VCP mode
· Use the multiprogrammer mode
· Identify serialnumbers
· Use the commandline interface


User forum
· Forum


Smartmouse USB
Frequently Asked Questions
· F.A.Q

User's guide (web)
· Infinity PasswordSafe
· Infinity PasswordSafe WinLogon
· Infinity SIM Editor

How to
· Optimize performance
· Identify serialnumbers
· Use the Phoenix/Smartmouse interface

User forum
· Forum


Funprogrammer USB
Installation instructions
· Windows 98
· Windows ME
· Windows 2000
· Windows XP/Vista/7

User's guide (web)
· Quickstart
· Detailed

Frequently Asked Questions
· F.A.Q

How to
· Identify serialnumbers

User forum
· Forum
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